Privacy Policy

Prestige Home Health LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information submitted through our website at prestigehhealth.com. It does not govern the collection or use of Protected Health Information (PHI) in the context of care delivery — that is covered by our separate HIPAA Notice of Privacy Practices, which is provided to all clients at the start of services.

1. Information We Collect

We collect information only when you voluntarily submit it through one of our website forms. This includes:

• Contact form: name, email address, phone number, and message
• Referral form: case manager or referring party contact details, client name, address, phone, and waiver/service information
• Careers application: name, email, phone number, position of interest, and any information you include in your message or resume

We do not use cookies for tracking, do not run advertising networks, and do not collect any information passively through analytics tools at this time.

2. How We Use Your Information

Information submitted through this website is used solely to:

• Respond to your inquiry or referral
• Follow up on a job application
• Contact you about services you have requested

We do not sell, rent, trade, or share your information with third parties for marketing purposes.

3. Referral Submissions

Referral forms may include limited personal information about a prospective client. This information is used only to initiate the intake process. We treat all referral information with the same care and discretion as we treat client records. By submitting a referral, you represent that you have the authority to share the information provided and that the prospective client or their guardian has been informed of the referral.

4. HIPAA & Client Privacy

Prestige Home Health LLC is a HIPAA-covered entity. Once a person becomes a client and services begin, all Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and our internal privacy and security policies. Our full Notice of Privacy Practices is available upon request — contact us at the information below.

5. Data Security

We take reasonable administrative and technical measures to protect the information you submit. However, no transmission of data over the internet can be guaranteed to be 100% secure. We encourage you to avoid including highly sensitive personal or health information in general contact form messages. For secure referral submissions, please contact us directly by phone.

6. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through this site, please contact us and we will promptly delete it.

7. Third-Party Links

Our website may contain links to external sites (such as the Minnesota Department of Human Services). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or wish to request our HIPAA Notice of Privacy Practices, please contact us: