Privacy Policy

Prestige Home Health LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information submitted through our website at prestigehhealth.com. It does not govern the collection or use of Protected Health Information (PHI) in the context of care delivery — that is covered by our separate HIPAA Notice of Privacy Practices, which is provided to all clients at the start of services.

1. Information We Collect

We collect information only when you voluntarily submit it through one of our website forms. This includes:

• Contact form: name, email address, phone number, and message
• Referral form: case manager or referring party contact details, client name, address, phone, and waiver/service information
• Careers application: name, email, phone number, position of interest, and any information you include in your message or resume

We do not use cookies for tracking, do not run advertising networks, and do not collect any information passively through analytics tools at this time.

2. How We Use Your Information

Information submitted through this website is used solely to:

• Respond to your inquiry or referral
• Follow up on a job application
• Contact you about services you have requested
• Communicate with you via phone, email, or SMS text message regarding your inquiry or our services

We do not sell, rent, trade, or share your information with third parties for marketing purposes.

3. SMS / Text Messaging

By providing your phone number on any form on this website, you consent to receive SMS text messages from Prestige Home Health LLC related to your inquiry, referral, or application. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or by contacting us directly.

SMS consent and phone numbers collected for the purpose of SMS communication are not shared with third parties or affiliates for their own marketing purposes. SMS consent is not shared with third parties.

4. Who We Share Your Information With

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers: We use third-party tools (such as email delivery services) solely to facilitate communication with you. These providers are contractually prohibited from using your information for any other purpose.
• Legal requirements: We may disclose information if required to do so by law or in response to a valid legal process.
• Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.

We do not share personal information with third parties or affiliates for marketing purposes.

5. Referral Submissions

Referral forms may include limited personal information about a prospective client. This information is used only to initiate the intake process. We treat all referral information with the same care and discretion as we treat client records. By submitting a referral, you represent that you have the authority to share the information provided and that the prospective client or their guardian has been informed of the referral.

6. HIPAA & Client Privacy

Prestige Home Health LLC is a HIPAA-covered entity. Once a person becomes a client and services begin, all Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and our internal privacy and security policies. Our full Notice of Privacy Practices is available upon request — contact us at the information below.

7. Data Security

We take reasonable administrative and technical measures to protect the information you submit. However, no transmission of data over the internet can be guaranteed to be 100% secure. We encourage you to avoid including highly sensitive personal or health information in general contact form messages. For secure referral submissions, please contact us directly by phone.

8. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through this site, please contact us and we will promptly delete it.

9. Third-Party Links

Our website may contain links to external sites (such as the Minnesota Department of Human Services). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to request our HIPAA Notice of Privacy Practices, please contact us: